Signcraftsmen Limited Terms and Conditions

  1. Introduction

1.1 These Terms and Conditions of Sale apply to all Goods and Services from time to time provided by Signcraftsmen Ltd (“Signcraftsmen”) to the purchaser of those goods (“the Buyer”).

1.2 In the event that other terms and conditions are imported into any contractual documentation between Signcraftsmen and the Buyer then, unless specifically authorised in writing by a director of Signcraftsmen, these Terms and Conditions of Sale shall prevail.

  1. Ordering

2.1 Buyers are strongly recommended to place orders in writing.  Orders should clearly state the Buyer’s particular requirements.  Signcraftsmen will not be responsible for errors or omissions due to oversight or to misinterpretation of the Buyer’s verbal instructions.

2.2 Quotations are only for work according to original specifications.  If through the Buyer’s error, or omission, work has to be redone or alterations or additions to specifications are required, then Signcraftsmen may make an additional charge.  In the event that an order is cancelled or suspended by the Buyer, then Signcraftsmen may immediately require the Buyer to pay for work done to the date of cancellation or suspension.

2.3 A quotation, unless previously withdrawn, is valid only for 30 days from the date it is given, unless otherwise specifically stated in the quotation form.  Following this a new quotation will be required for any goods or services ordered.

2.4 Signcraftsmen reserves the right not to undertake any work which in its opinion is or may be unlawful, offensive, or otherwise inappropriate.

2.5 Every endeavour will be made to supply the correct quantity ordered, but quotations are conditional upon a margin of 10% being allowed for overs or unders, these to be charged or deducted on a pro rata basis.  Should Signcraftsmen be required to match any shade or colour, then a tolerance will be allowed to such extent as shall reasonably achieve a match.

2.6 Where expedited delivery is requested by the Buyer, then an extra charge may be added to the quoted price.


  1. Prices

3.1 The prices of goods or services supplied are as shown on Signcraftsmen’s quotation, acceptance order, invoice, or other document.  Signcraftsmen reserves the right to charge for delivery, in addition to the amount shown in the quotation, acceptance of order, or other document.  In addition installation, vinyl and paint removal charges, which may in the first instance be an estimate based on information supplied at the time of quotation, may be adjusted to reflect the full cost incurred once these aspects have been completed. 

3.2 Permit fees, drawing and engineer’s calculations, and other additional charges necessarily incurred to fill an order, are in addition to the quoted price, unless specified otherwise.  Quotations do not include the cost of primary wiring.  If primary wiring is required, then a separate quote will be given for that part of the work.

3.3 Because of the need to have a sign dimensionally balanced Signcraftsmen reserves the right to make minor alterations to the size of the sign.  Also where materials are not available for any reason Signcraftsmen reserves the right to substitute materials of a similar specification. 

3.4 Experimental work, preliminary sketches and designs and origination costs produced at the Buyer’s request will constitute an order, which will be charged for, even if the job does not proceed further.  Sketches and prototypes submitted on a speculative basis shall remain the property of Signcraftsmen, and no use of them shall be made, nor shall any idea obtained from them be used by the Buyer.  Upon the Buyer making appropriate payment to Signcraftsmen property in these items shall pass to the Buyer.  Charges made to the Buyer for initial setting up or origination do not give the Buyer any rights to dies, jigs, screens, patterns, films, or any other mediums containing such works.  These shall at all time remain the property of Signcraftsmen, unless otherwise specifically agreed in writing.

3.5 Goods and Services Tax and any other tax duty or impost necessarily incurred (other than Signcraftsmen’ own income tax) in the course of completing the work, shall be payable by the Buyer in addition to the quoted price, payable upon demand.

3.6 Quoted prices are based on the cost of materials, labour, and services as at the date of the quotation.  Should there be any increase in these costs, as are necessarily incurred by Signcraftsmen in completing the order, then such increases may, at Signcraftsmen sole discretion, be added to the quoted price, payable at the same time, and in the same manner as the balance of the quoted price.


  1. Payment Terms

4.1 50% deposit and balance immediately on completion for jobs, unless a trading account has been approved, in which case this would be payable by the payable by the 20th day of the month following the date of the invoice. If the account is not paid within 30 days after the due date, Signcraftsmen’s debt recovery agency will charge additional collection costs.

4.2 The Buyer agrees that the terms of trade are strictly settlement on or before the 20th of the month of delivery.

4.3 Progress payments may be required where work is completed over an extended period of time.  After work has been in hand for one month or more, a progress payment of up to 75% of the value of the work completed may be requested.  Further progress payments calculated on the same basis may be required to be paid on a monthly basis, until completion of the work.

4.4 Signcraftsmen may allocate any payment received from the Buyer against any debt owed by the Buyer, in any manner that Signcraftsmen may decide, notwithstanding any purported allegation by the Buyer.


  1. Default & Consequences of Default

5.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Signcraftsmen’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

5.2 In the event that the Buyer’s payment is dishonoured for any reason the Buyer shall be liable for any dishonour fees incurred by Signcraftsmen.

5.3 If the Buyer defaults in payment of any invoice when due, the Buyer shall indemnify Signcraftsmen from and against all costs and disbursements incurred by Signcraftsmen in pursuing the debt including legal costs on a solicitor and own client basis and Signcraftsmen’ collection agency costs.

5.4 Without prejudice to any other remedies Signcraftsmen may have, if at any time the Buyer is in breach of any obligation (including those relating to payment) Signcraftsmen may suspend or terminate the supply of goods to the Buyer and any of its other obligations under the terms and conditions.  Signcraftsmen will not be liable to the Buyer for any loss or damage the Buyer suffers because Signcraftsmen has exercised its rights under this clause.

5.5 If any account remains overdue after thirty (30) days then an amount of the greater of twenty dollars ($20.00) or ten percent (10%) of the amount overdue (up to a maximum of two hundred dollars ($200.00)) shall be levied for administration fees which sum shall be payable each month that the debt remains overdue and become immediately due and payable.

5.6 Without prejudice to Signcraftsmen’ other remedies at law Signcraftsmen shall be entitled to cancel all or any part of any order of the Buyer which remains unfulfilled and all amounts owing to Signcraftsmen shall, whether or not due for payment, become immediately payable in the event that:

  1. a) any money payable to Signcraftsmen becomes overdue, or in Signcraftsmen’ opinion the Buyer will be unable to meet its payments as they fall due; or
  2. b) the Buyer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
  3. c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Buyer or any asset of the Buyer.


  1. Specifications, Delivery and Installation

6.1 Signcraftsmen will use every reasonable endeavour to deliver every order within the time specified (if any) by the Buyer, but Signcraftsmen will not be liable for any loss or damage sustained, as a consequence of inability to do so, or any delay.

6.2 On delivery of goods the Buyer must immediately inspect them to satisfy itself that they meet the order, and are in good condition.  If at such time the Buyer is not satisfied, then it must immediately notify Signcraftsmen in writing.  Unless notification is made within 5 working days of delivery, then irrespective of the nature or extent of the alleged defect or deficiency, Signcraftsmen will not be liable in any way in respect of it.

6.3 Unless specifically stated in the body of a quotation, no retentions will be recognised, nor will any other special conditions of contract affect the quotation unless stated.

6.4 If Signcraftsmen do not receive forwarding instructions sufficient to enable delivery within 14 days after notification that the goods are ready for despatch, the Buyer will as from the 15th day be deemed to have taken delivery of goods, and payment will become due as if delivery had then occurred.  In such circumstances Signcraftsmen will only be obliged to store such goods for so long as it is considered reasonably practicable, having regard to available storage space.  During such time goods will be stored solely at the Buyer’s risk, and any costs of storage will be chargeable to the Buyer, in addition to the quoted price


  1. Risk

7.1 Risk in goods will pass to the Buyer immediately upon delivery.  Signcraftsmen will not be responsible for loss or damage to goods in transit, and the Buyer is required to insure goods against loss or other risks immediately following despatch.

7.2 Where the Buyer supplies plans, specifications, plant, goods or materials of any kind these shall be held by Signcraftsmen at the Buyer’s risk.  Whilst all care will be taken by Signcraftsmen, no responsibility is accepted for any damage to materials during such time, and Signcraftsmen reserves the right to dispose of materials if they are not collected by the Buyer within one calendar month after the work is completed.



  1. Title

8.1 Signcraftsmen and Buyer agree that ownership of goods supplied shall not pass until the Buyer has paid Signcraftsmen all amounts owing for the particular goods and Signcraftsmen’ other rights and remedies in respect of this security interest are as specified in Clause 11.10 herein.

8.2 Receipt by Signcraftsmen of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then Signcraftsmen’ ownership or rights in respect of the goods shall continue.

8.3 It is further agreed that:

  1. a) where practicable the goods shall be kept separate and identifiable until Signcraftsmen shall have received payment and all other obligations of the Buyer are met; and
  2. b) until such time as ownership of the goods shall pass from Signcraftsmen to the Buyer Signcraftsmen may give notice in writing to the Buyer to return the goods or any of them to Signcraftsmen. Upon such notice being given the rights of the Buyer to obtain ownership or any other interest in the goods shall cease; and
  3. c) the Buyer is only a bailee of the goods and until such time as Signcraftsmen has received payment in full for the goods then the Buyer shall hold any proceeds from the sale or disposal of the goods, up to and including the amount the Buyer owes to Signcraftsmen for the goods, on trust for Signcraftsmen; and
  4. d) until such time that ownership in the goods passes to the Buyer, if the goods are converted into other products, the parties agree that Signcraftsmen will be the owner of the end products; and
  5. e) where any amount owed between the Buyer and Signcraftsmen is overdue, then Signcraftsmen may enter any premises at which if believes its goods are located, to seize those goods, and to dispose of them as Signcraftsmen thinks fit, to apply such proceeds towards the amount then outstanding to Signcraftsmen.  The Buyer hereby irrevocably authorises Signcraftsmen, and any of its agents or servants, to enter such premises, to locate, inspect, and/or seize such goods.


  1. Warranty/Indemnity

9.1 Whilst all care and attention is undertaken by Signcraftsmen to deliver and/or install goods of the highest quality, and to ensure that all components (including vinyl, inks, media, paints and other materials) are purchased from reputable manufacturers, Signcraftsmen does not guarantee the manufacture of such items.  Where any defect or alleged defect is beyond the ability of Signcraftsmen to control quality, Signcraftsmen has no liability. Any defects due to faulty workmanship must be notified within 7 days after delivery.  Any such defects will, at the discretion of Signcraftsmen, be repaired or replaced free of charge.

9.2 Other than as provided in Subclause 9.1 hereof all warranties, representations or promises howsoever made, whether express, or implied by law are excluded and negated.  In particular, where the Buyer acquires or holds itself out as acquiring, the goods for the purposes of a business the Consumer Guarantees Act 1993 will not apply.

9.3 Notwithstanding any other provision herein the total liability of Signcraftsmen will at all times be limited to replacing goods or materials or workmanship which is defective to the value received by Signcraftsmen under the relevant contract.  No claim for consequential losses or damages of any kind will apply.

9.4 The Buyer will indemnify and hold harmless Signcraftsmen against any losses, liabilities, costs or actions suffered or incurred as a consequence of any third party claiming that work undertaken by Signcraftsmen is offensive or illegal, in breach of any intellectual property right, or other right which such third party may have


  1. Termination

10.1 If the Buyer is at any time in default of any of its obligations, covenants or agreements under these Terms and Conditions of Sale, then Signcraftsmen may, by notice in writing to the Buyer, terminate any contract.

10.2 In such event the Buyer shall be liable to pay for the cost of any work (including preliminary work) undertaken at that time.  Such cost shall be payable as a debt due immediately upon demand.


11. General

11.1      Applicable Law/Unenforceability

            11.1.1   The law applying to any contract arising between Signcraftsmen and the Buyer shall be the law of New Zealand.

            11.1.2   In the event that any provision contained in these Terms and Conditions, or in any other collateral agreement or document between Signcraftsmen and the Buyer is deemed illegal or unenforceable, then such provision shall be deemed to be excluded therefrom, but only to the extent required to remedy the illegality or unenforceability, and these terms and conditions, and such collateral document shall in all other respects apply in accordance with their stated terms.

11.2      Assignment

            11.2.1   Signcraftsmen is entitled at any time to assign to any other party all or any part of a debt which is owing to Signcraftsmen.

            11.2.2   Signcraftsmen may also assign or sub-contract any part of the work which is to be performed under any contract

            11.2.3   In respect of such assignment (in either case) the assignee shall be entitled to the full rights of Signcraftsmen previously applying.

11.3      Set-Off

            11.3.1   Signcraftsmen (or any such assignee) shall be entitled to set off against any monies which may be or may be alleged to be owing to the Buyer, the amount of any debt incurred or payable by the Buyer to Signcraftsmen, or to such assignee.

11.4      Waiver

            11.4.1   All rights, powers and entitlements of Signcraftsmen at law in respect of any contract shall remain in full force, notwithstanding any neglect, forbearance, delay, or waiver by Signcraftsmen in enforcing them.

            11.4.2   In the event that Signcraftsmen waives or is deemed to have waived any condition, then unless such waiver is in writing and signed by the director of Signcraftsmen, no such waiver shall be accepted.  If accepted, such waiver shall apply only to the extent that it is specifically given, and shall not be deemed to affect any other dealing or matter between the Buyer and Signcraftsmen.

11.5      Authority to Sign

            11.5.1   The person signing any quotation on behalf of the Buyer acknowledges that they have authority to bind the Buyer.

            11.5.2   In the event that, due to alleged deficiency in such authority, the Buyer is not liable then the person signing will be personally liable for payment of the debt arising.

11.6      Intellectual Property Rights

            11.6.1   Unless it is specifically agreed in writing to the contrary Signcraftsmen retains all intellectual property rights, including copyright, patents, registered designs, or protection of confidential information in respect of any works undertaken by Signcraftsmen for the Buyer.

            11.6.2   The Buyer will at all times keep Signcraftsmen advised of any infringement or potential infringement by a third party of Signcraftsmen’ intellectual property rights.

            11.6.3   The Buyer will also immediately advise Signcraftsmen of any alleged infringement by Signcraftsmen of a third party’s intellectual property rights.  The Buyer will indemnify and hold harmless Signcraftsmen against any losses, costs, actions or liabilities suffered or incurred as a consequence of such infringement or alleged infringement.

11.7      Right of Variation

            11.7.1   Signcraftsmen reserves the right at any time to vary these Terms and Conditions of Sale, by notification to its customers.

11.8      Disputes

            11.8.1   In the event of any dispute arising between Signcraftsmen and the Buyer, such dispute shall in the first instance be referred to mediation for resolution.

            11.8.2   In the event that resolution by such manner is not achieved to the satisfaction of both parties within 30 days of referral to mediation, then either party may take legal action to resolve the dispute.

            11.8.3   Nothing in this clause prevents Signcraftsmen from taking legal action to enforce payment of any debt due, nor where required to seek interlocutory or injunctive relief.

11.9      Privacy Act

            11.9.1   In relation to the Privacy Act 1993 the Buyer acknowledges that:

            a)         Personal information collected or held by Signcraftsmen may be held, used or disclosed for any of the following purposes:  administering (whether directly or indirectly) contracts or enforcing rights under contracts, marketing goods and services from time to time (including through Signcraftsmen’ National Office or any other Signcraftsmen Sign Centre), ascertaining at any time the Buyer’s creditworthiness, and obtaining credit reports, character references or credit statements, enabling Signcraftsmen to notify any credit agency of any application for credit or default on any obligation of the Buyer to Signcraftsmen, and enabling Signcraftsmen to provide such personal information to any credit agency.  Also enabling Signcraftsmen to communicate with the Buyer for any purpose.

            b)         Such personal information (where applicable) is collected by and will be held by Signcraftsmen whose address is specified in the quotation.  The Buyer has the right under the Privacy Act to obtain access to, and request correction of, any personal information held by Signcraftsmen.

            c)         The Buyer authorises Signcraftsmen at any time to obtain from any person or entity any information which Signcraftsmen requires to process and/or accept any application for credit.

            d)         The Buyer authorises any person to release to Signcraftsmen for the purpose of establishing the Buyer’s creditworthiness any personal information that person holds concerning the Buyer.

            e)         If the Buyer fails to provide any information requested by Signcraftsmen in respect of any application for credit, such credit may not be provided.

11.10    Personal Property Securities Act (“PPSA”)

            11.10.1 In respect of the security interest created by Clause 8.1 herein and upon assenting to these terms and conditions in writing the Buyer acknowledges and agrees that:

(a)           these terms and conditions constitute a security agreement for the purposes of the PPSA; and

(b)           a security interest is taken in all goods previously supplied by Signcraftsmen to the Buyer (if any) and all goods that will be supplied in the future by Signcraftsmen to the Buyer.

11.10.2 The Buyer undertakes to:

(a)           sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Signcraftsmen may reasonably require to register a financing statement or financing change statement on the Personal Property Securities Register;

(b)           indemnify, and upon demand reimburse, Signcraftsmen for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register or releasing any goods charged thereby;

(c)           not register a financing change statement or a change demand without the prior written consent of Signcraftsmen; and

(d)           immediately advise Signcraftsmen of any material change in its business practices of selling the goods which would result in a change in the nature of proceeds derived from such sales.

11.10.3 Signcraftsmen and the Buyer agree that nothing in sections 114(1)(a), 133 and 134 of the PPSA shall apply to these terms and conditions.

11.10.4 The Buyer waives its rights as a debtor under sections 116, 120(2), 121, 125, 126, 127, 129, 131 and 132 of the PPSA.

11.10.5 Unless otherwise agreed to in writing by Signcraftsmen, the Buyer waives its right to receive a verification statement in accordance with section 148 of the PPSA.

11.10.6 If Signcraftsmen at any time does not have priority over all secured parties in relation to any goods then, pursuant to Section 107(1) of the PPSA, for the purposes of dealing with those goods the Buyer and Signcraftsmen specifically contract out of Sections 108 and 109 of the PPSA, to the extent of replacing the words “a secured party with priority over all other secured parties”, in each case, with “Signcraftsmen”.

11.10.7 The Buyer shall unconditionally ratify any actions taken by Signcraftsmen under clauses 11.10.1 to 11.10.6.

11.11    Security & Charge

11.11.1 Despite anything to the contrary contained herein or any other rights which Signcraftsmen may have howsoever:

(a)           where the Buyer is the owner of land, realty or any other asset capable of being charged, the Buyer agrees to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to Signcraftsmen or Signcraftsmen’ nominee to secure all amounts and other monetary obligations payable under these terms and conditions. The Buyer acknowledges and agrees that Signcraftsmen (or Signcraftsmen’ nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be withdrawn once all payments and other monetary obligations payable hereunder have been met.

(b)           should Signcraftsmen elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Buyer shall indemnify Signcraftsmen from and against all Signcraftsmen’ costs and disbursements including legal costs on a solicitor and own client basis.

(c)           the Buyer agrees to irrevocably nominate constitute and appoint Signcraftsmen or Signcraftsmen’ nominee as the Buyer’s true and lawful attorney to perform all necessary acts to give effect to the provisions of this clause 11.11.





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